Q&A

Please call if you are staying on the day or the day before.
We have someone in charge of email, so please feel free to contact us.
*For inquiries and reservations for the counseling room, please visit the counseling page.

【Others】
Is the chat function available in multiple languages?
Yes.Our website, reservation system, and chat function are all multilingual.
If you have any questions that cannot be answered through chat …Continue reading
【Others】
Can we set off fireworks at night?
　Yes.Enjoy nearby Takasu Beach.
You will be provided with a bucket, so please be sure to take any rubbish back with you.It will be disposed …Continue reading
【Others】
Do you sell souvenirs?
　Unfortunately, we do not have a shop.
The nearest souvenir shop to the inn is Michi-no-Eki (Roadside Station).
It's less than 10 minutes by…Continue reading
【Others】
What is a counseling room?
Yamacho is based on three pillars: accommodation, food and beverage, and counseling rooms.
Completely separate from the accommodation and fo…Continue reading
【Others】
My companion is a disabled person. Can I use the facility?
　of course.Please come.However, this facility is not barrier-free.
It is not soundproofed like a hotel.Medical support is also not available…Continue reading
【Others】
It is available for swimming in the sea.Can I change clothes at the inn before checking in?
　Unfortunately, you cannot enter the accommodation before check-in.There are changing rooms at the beach, so please use those.There is a lar…Continue reading
【Others】
Is payment only accepted in cash?
　There are three ways to pay: cash, credit card (Viza/Mastar), or prepayment at the time of booking.